E-COMMERCE UX CONTENT DESIGN
FOR TOM’S SEWING

Tom’s Sewing is a local small business and community space for sewing, quilting and crafting hobbyists across BC.

A veteran of the sewing industry since 1996, Tom’s Sewing is the go-to space for many hobbyists when it comes to sewing and quilting supplies, fabric, notions as well as sewing machine parts, repair and maintenance.

With 3 brick and mortar locations based in Surrey, Burnaby and Chilliwack, Tom’s Sewing was looking to enter the e-commerce space during the global pandemic and digitize their business.

Work Done:

  • Project management
  • E-commerce driven UX content design
  • E-commerce driven information architecture design

Tom’s Sewing E-commerce UX Content Design and Information Architecture Design

As self-proclaimed newbies when it comes to anything e-commerce and technology related, Tom’s Sewing was able to start from scratch with a brand new website based on Shopify.

Customer Pain Points that were Solved:

  • Digitize their massive inventory for e-commerce including metadata
  • Design a global menu that was easy to navigate and browse
  • Design an easy to navigate website that catered to their predominately older customer base

Vanessa Tam is a photographer, writer and digital marketer based in Vancouver, Canada that’s currently open to new projects. Hit her up with your ideas; let’s work together!

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